SAP Knowledge Base Article - Preview

2647556 - The Server Intelligence Agent for this server is unavailable

Symptom

  • When Server Intelligence Agent is running the associated BI servers are shown as stopped in the Central Management Console (CMC) and Central Configuration Manager (CCM)
  • The the CMC, right clicking the server and selecting 'Properties' displays: "SIA is unavailable for the server" before the rest of the properties


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Windows

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

BI 4.2, 4.1,  disabled, stop, server, cluster, pids, task, manager Failed to use InfoStore service to check for server IOR Error registering the local listener to server SendPingToNewServers: cannot find servers specified by % : fileserver Transport user error: object with the specified name not found , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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