SAP Knowledge Base Article - Public

2647326 - Restrict permissions to send emails to Candidates - Recruiting Management

Symptom

How to set permissions for users to send ad-hoc emails to Applicants?

Environment

SAP SuccessFactors Recruiting - All versions

Reproducing the Issue

  1. Go to Recruiting -> Job Requisition
  2. Select Candidate's Application
  3. User has access to 'Email Candidate'

Cause

By default all operators can access the Email button on the application record.

Resolution

If the client wishes to restrict certain operators from accessing the email button, this element can be added to the Requisition XML and only permissioned users with access to the Email button. This can only be declared once in the Requisition XML, template and cannot be permissioned by status.

See Also

Implementation Guide: under candidate-email-permission Element and type Attribute

Keywords

E-mail, e-mail, e-mail notifications, remove email permissions , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To

Product

SAP SuccessFactors Recruiting all versions