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2646423 - "Applet Initialization failure" on loading Webi Applet

Symptom

  • In BI LaunchPad (BILP), the following error is seen when opening the Web Intelligence (Webi) java applet, either directly or by opening a specific report:
    Applet Initialization failure

  • When clicking on the details of the error, the following error is displayed:
    com.businessobjects.sdk.core.server.CommunicationException$InvalidServerResponseException:  (Error: RWI 00200)
    <TRUNCATED>
    Caused by: com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException: Failed to access the WSDL at: http://<HOST>:8080/BOE/portal/1803111654/rebean3ws/services/Gateway?wsdl. It failed with:
    Server returned HTTP response code: 500 for URL: http://<HOST>:8080/BOE/portal/1803111654/rebean3ws/services/Gateway?wsdl.

  • Accessing the WSDL URL (http://<HOST>:8080/BOE/portal/1803111654/rebean3ws/services/Gateway?wsdl) directly in a browser reveals the following error:
    java.lang.NoClassDefFoundError: org/apache/cxf/BusFactory : cannot initialize class because prior initialization attempt failed


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Tomcat
  • Windows
  • Linux / Unix 

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-RA-WBI-BE , Back End/Server , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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