SAP Knowledge Base Article - Public

2645985 - "You Are Not Authorized to Perform This Action"

Symptom

When creating a new Sales Quote, the error message "You are not authorized to perform this action" is triggered.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Sales Quote view.
  3. Select the New button.
  4. The error message "You are not authorized to perform this action" is triggered.

Cause

You have Disabled the CREATE_CUSTOMER_QUOTE Business Action Restriction for your Business Role.

Resolution

  1. Go to the Administrator work center.
  2. Open the Business Role section.
  3. Open the Business Role ABC (ABC represents the Business Role ID).
  4. Select the View All button.
  5. Go to the Field and Actions tab.
  6. Scroll down to the Business Action Restrictions pane.
  7. You will see the CREATE_CUSTOMER_QUOTE has the Access Restriction Disabled.
  8. Highlight the line item and select the Remove button.
  9. Select the Save and Close button.

Keywords

KBA , sales quote , you are not authorized to perform this a , new , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions