Customer needs to know which SQL server versions and Editions are supported, depending on the SP/FP level
SAP Contact Center 7.0
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications installation MS SQL Server 2016 2012 2008 SP10 FP11 FP12 SP FP support test 2016 enterprise edition standard , KBA , CRM-CCI , Contact Center Infrastructure , How To
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