SAP Knowledge Base Article - Preview

2644754 - Combined Search result is incorrect.

Symptom

While searching accounts with criteria in mulltiple fields, result is incorrect. System will overule and only consider one of the fields.


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Environment

SAP CRM Interaction Center

Product

SAP Customer Relationship Management 2007 ; SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

KBA , CRM-IC-SEA , Account Identification , How To

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