You are generating a Down Payment document, but the system does not take the Tax information from the Sales Order document.
SAP Business ByDesign
Reproducing the Issue
Checking the behavior:
- Go to the Sales Orders work center.
Select the Sales Orders view.
Search for the Sales Order ABC (ABC represents your Sales Order ID).
in the OWL view, click on the Down Payment button.
On the Down Payment pop-up, the system does not bring the Tax from the preceding Sales Order.
When creating a Sales Order the Tax Country is determined from the location of the Seller in all countries.The system works this way because it's possible to have multiple items in a Sales Order with different Tax Codes, but the same cannot be mapped to the Down Payment documents since a Down Payment does not have item level details.
This document can have only one Tax Code on the header level. So, in the Down Payment, depending on the country, the system selects the standard Tax Codes which can be overwritten at anytime.
This is expected system behavior.
2077847 - Tax Code in the Create Down Payment Window is Not the Same as in the Sales Order
Tax; Down Payment; Sales Order , KBA , SRD-CRM-ORD , Orders & Contracts , How To