- How to grant permission to manage question library
- How to add new questions to an existing question library
- How to edit questions to an existing question library
- How to import a question library
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
SAP SuccessFactors Recruiting Management
- Make sure that you have permission to manage the question library.
Pre-requisite: Question Libraries require initial configuration in the back-end/provisioning. The following setting needs to be enabled in provisioning, which can be done by support/your partner:
1.1. Go to Admin Tools > Manage Permission Roles
1.2. Search for and select the permission role to which you will be granting permission to manage question library.
1.3 Once selected click the "Permission..." button
1.4 On the left column, search for and select "Manage Question Library". Then on the Right side select the desired permission.
- Adding a Question from Admin Center
2.1. Go to Admin Tools > Question Libraries
2.2. Select the question library to which you want to add a new question.
2.3. Type the question under "Create new question" field (A); select which category you want to put this question (B). Once done, click “Create” button.
If you want to create a new category for questions, select “New category”. When you save it, a window asking you to create a new folder name will pop up.
- Modifying a Question
3.1. Click the newly/Previously created question to modify the question parameters
3.2. Answer format allows you to make the question as a text or multiple choice.
3.3. If you create a multiple choice question, you may add the different answer range on the text boxes, as shown on the screenshot. Whenever a new answer option is required, click “Add another answer".
** Remember to select a "Correct Answer", specially if you want to make this a disqualifying/scored question. **
3.4. Save when you are done with the changes.
- Importing Questions from CSV file.
4.1. Granting permission to import (step 1.1 to 1.4 of this article)
4.1.1. Navigate to Admin Center> Manage Permission Roles.
4.1.2. Select the role you need to enable the Manage Question Library permissions for.
4.1.3. Locate and select Manage Question Library link
4.1.4. Make sure the option "Import New Question Library" is checked.
4.2. Importing Question Library (CSV File)
4.2.1. In Admin Center, select 'Import Question Library'.
4.2.2. Select the file you wish to upload
4.2.3. Name the Library (you can either create a new library or insert the name of an already created library to insert a new question -- in case the latter is the chosen, make sure that the file has only the question you want to add)
4.2.4. Select whether this library should be editable
4.2.5. Select the type of encoding the file is saved (Recommended is Unicode (UTF-8))
4.2.6. Click import
4.3. Instructions on Question Library columns for CSV File
The Question Library import file must be set up as below*, with no header row (meaning, row 1 should be an actual question you wish to import).
*Sample Question Library file attached in this KBA
Only four question types are presently supported:
In case the import doesn't work, please make sure that the question type is set up as above (in upper case).
All questions must be placed in a category. Either a new or existing category can be used. The category value can be any alphanumeric string, preferably short.
This is optional; only use when you in tend to set this row up as a child question in a set of cascading questions. If used, specify the exact name of a question that already exists in the instance or is defined as a new question earlier in the file.
|D||Name of Question||Any alphanumeric string.|
|E||Description of Question||Any alphanumeric string.|
|F||Valid Rating Scale ID||
The exact name of a rating scale set up in the instance.
Use only for multiple choice questions. Specify a comma-separated list of values from which the applicant can pick.
|H||Expected Right Answer||
Use for questions that have a right answer. Questions can only have a single right answer specified. Specify the right answer’s place in the answer option list. The answer option list counts up from zero.
|I||Expected Correct Answer Direction||
For numeric and rating scale questions it is possible to specify that the right answer is “x or higher” or “x or lower”.
|J||GUID for the Question||
Any alphanumeric value. Spaces and special characters should be avoided. These values should be unique. Otherwise, you won't be able to import the questions.
Locale in which this copy of the question is translated
Any locale enabled in the instance in Provisioning > Company Settings, and Admin Center> Recruiting Languages
This is optional; only use when you intend to set this row up as a child question in a set of cascading questions. If used, specify the answer the applicant needs to give to the parent question in order to reveal this row as a child question.
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|Question Library Example.csv|