SAP Knowledge Base Article - Public

2643327 - Missing 'Company Exit Date' Field in User Profile for DRTM

Symptom

Cannot View 'Company Exit Date' field in User Profile.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HCM Core
  • Employee Central
  • Employee Profile
  • Data Protection and Privacy - DRTM

Reproducing the Issue

Go to Any Test user Profile > Result: No 'Company Exit Date' can be found.

Cause

Configuration issue. 'Company Exit Date' has not been configured in People Profile.

Resolution

UPDATE: Starting b2005, "companyExitDate" field will be added as a standard element in Succession Data Model by default. This change takes effect in new instances that are created in Feb.29 2020.

Step 1: Add Standard field Company Exit Date to EP

Via BCUI:

Via Provisioning:

  • Go to Provisioning > Import/Export Data Model > Export the Succession Data Model and navigate down to the block 
  • Check manage users to see if "Company Exit Date" is selectable. If it is not, it needs to be configured in the Data Model.

<standard-element id="companyExitDate" max-length="100" required="false" matrix-filter="false">
<label xml:lang="en-US">Company Exit Date</label>
</standard-element>

Step 2: Add Standard field Company Exit Date to UDF

Via BCUI:

Via Provisioning:

Go to Provisioning > Import/Export Data Model > Export the Succession Data Model and navigate down to the block <edit-template id="sysAllUserDirectorySetting">

<edit-template id="sysVisibleUserDirectorySetting">
<label>User Directory Setting(Visible)</label>
<description>User Directory Setting(Visible)</description>
<standard-element-ref refid="companyExitDate"/>
</edit-template>

Step 3: Grant RBP (Role Base Permission)

  • Login to instance
  • Open the Permission Role for user whom you like to grant access to companyExitDate.
  • Click on Permission
  • Click on Employee Data and Grant permission to (Edit or view):Company Exit Date
  • Click on Save Changes.

Step 4: For Customer With Employee Central Module enabled > Add HRIS Mapping

Via BCUI:

Via Provisioning:

<hris-element-ref refid="employmentInfo">
<hris-mapping >
<hris-field-ref refid="end-date"/>
<standard-element-ref refid="companyExitDate"/>
</hris-mapping>

Step 5:

  • Go To admin Tool- Configure People Profile
  • Click on Block: Personal Information
  • Go to your Right to: Edit Block: live Profile User Information
  • Scroll down to the bottom - add field
  • Select Company Exit Date
  • Save

Example:

21exist.png

See Also

  • 2614665 - Syncing the Termination Date between Employee Central and the SuccessFactors Platform
  • 2617614 - Employee Profile: How to Configure companyExitDate Field under Manage Business Configuration
  • 2618726 - Syncing the Country of Company between Employee Central and the SuccessFactors Platform
  • 2617614 - Employee Profile: How to Configure companyExitDate Field under Manage Business Configuration
  • 2618236 - Manage Business Configuration: sysUserDirectorySetting is missing from Employee Profile > View Template list
  • 2080065 - What is a Full HRIS Sync? - Employee Central
  • 2419447 - Unable to Purge users using Inactive Date Period (Purge Rule)
  • 2657326 - Data Retention Time Management: Person and Employment Purge Object FAQ

Keywords

companyExitDate, company Exit Date, DRTM, GDPR, HRIS, Manage Business Configuration, Termination Date, End Date, Data Protection and Privacy, Employee Central, end-date, DRTM, Data Retention Time Management, inactive user, active user , KBA , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , LOD-SF-EC-HRS , HRIS Sync , LOD-SF-PLT-DRM , Data Retention Management , Problem

Product

SAP SuccessFactors HXM Core all versions