The Direction field is not available to add as a Code to Restrict for the Activities Business Object.
SAP Sales Cloud
Reproducing the Issue
Go to the Administrator work center.
- Go to the Code list restriction section and open it.
- Select the New button.
- In the Business Object field select Activities.
- Open the drop down in the Code to Restrict field.
- The field Direction is not available for selection.
This is a new requirement to support defaulting of Phone Call direction through Code List Restrictions.
Product Management have added to the product backlog for consideration in an upcoming release.
Phone Call, direction, Code List Restrictions, Activities , KBA , LOD-CRM-ACT , Activities , Problem