SAP Knowledge Base Article - Public

2638024 - How to Cancel Onboarding Process and Pre-day 1 access - Onboarding

Symptom

  • Customer deleted the onboarding activity of candidate but still candidate able to login into Successfactor system with preday1 user access.
  • Customer would like to prevent candidate entering with pre-day1 access after deletion of ONB activity.

Environment

SAP SuccessFactors Onboarding

Resolution

  1. As per current logic in a system, if you delete the ONB activity of a candidate in a work-queue,
    it will automatically delete the Onboarding Candidate information (OCI) object of a candidate.
  2. If not happened for your candidate, please log a support ticket.we need to investigate.
  3. Work-Around
  4. Admin Center
  5. Manage Data
  6. Choose OnboardingCandidateinfo
  7. Select candidate
  8. On the right corner
  9. Click Take Action
  10. Delete the permanent entry so that OCI object will be deleted for candidate.

Note: Employee Profile will delete automatically only when you delete an activity with start date in the future

Keywords

OCI, delete OCI object, delete OnboardingCandidateInfo. , KBA , LOD-SF-OBD-MPH , Manage Pending Hires , How To

Product

SAP SuccessFactors Onboarding all versions