SAP Knowledge Base Article - Public

2637869 - unable to determine country of employment error-Onboarding


  •  Customer Reported unable to determine country of employment error.
  • When Manager or HR finish the Verification Hiring Step, and then the New Hire try to get in to the New Hire Wizard I get the next error, also happens when the Manager  try to start the Orientation step:
  • "ERROR: Cannot continue. Unable to determine country of employment. Please report this error to your hiring manager or HR department. Closing this message will end your session."


  •  Applicable To AllDataCenter.
  • Onboarding
  • GDPR


  • Please use the correct KEY for the property of Country in Corporate Structure Level 1 (Company).
  •  If You had "Country" instead of "DivCountry" with LookUp type,it will not work and this error will be thrown. 
  •  Please make ensure the authentication user maintained in superadmin--features---bizx connection should have proper read ,write audit config permission in RBP.
  • In super admin -> Processes, Verify that "Process Type" is not blank. Client do not have access to Super admin, reach out to support team to verify this.


  •  unable to determine country of employment error
  • Error
  • GDPR Error
  • GDPR
  • DPCS Consent
  • DPCS
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