You notice QueryLeadIn errors in the Web Service Message Monitoring, even though you do not use the Lead scenario in your system.
SAP Hybris Cloud for Customer, Lotus Notes Add-In installed
Reproducing the Issue
- Open the Administrator work center.
- Go to the Web Service Message Monitoring.
- You notice errors with QueryLeadIn.
The Lotus Notes Add-In can trigger such calls, if it is installed.
Deactivate the Leads section in the Preferences menu of the Lotus Notes add-In. This action cannot be done centrally for every user, so it has to be deactivated individually.
QueryLeadIn, Lotus Notes, Web Service Message Monitoring , KBA , lotus notes , queryleadin , web service message monitoring , LOD-CRM-GW-LN , Lotus Notes , Problem