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2637558 - Error : "GetJ2eeTracingStatusCommand.doExecute() Could not connect to any Diagnostics Agent of system XXX" while there is no trace in Trace Analysis - Solution Manager 7.2

Symptom

On SAP Solution Manager 7.2 by opening the Transaction SM_WORKCENTER->Root Cause Analysis->End-to-End Traces

When you select a Technical System you see the following error :

TraceAnalysis.jpg

error   com.sap.sup.admin.e2e.trace.api.activation.GetJ2eeTracingStatusCommand.doExecute()                Could not connect to any Diagnostics Agent of system XXX
[EXCEPTION]
com.sap.sup.admin.e2e.trace.api.E2ETraceException- Could not connect to any Diagnostics Agent of system XXX
error   com.sap.sup.admin.e2e.trace.api.util.TracingAgeletGateway.getSmdAgentHandle(...)                Connection from SMD Agent XXX to system XX on host XXX failed
[EXCEPTION]
com.sap.sup.admin.e2e.trace.api.util.command.E2ETraceCommandException- Could not execute command for system XXX-Could not connect to any Diagnostics Agent of system XXX
Caused by- com.sap.sup.admin.e2e.trace.api.E2ETraceException- Could not connect to any Diagnostics Agent of system XXX


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Environment

  • Solution Manager 7.2
  • Trace Analysis

Product

SAP Solution Manager 7.2

Keywords

Trace Analysis, Diagnostics Agent, e2e.trace.api , KBA , SV-SMG-DIA-APP-TA , Trace Analysis , Problem

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