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2636840 - Secure Login Client SPNEGO Profile - "Supplied credentials not accepted by the server."

Symptom

  • Logging into the Secure Login Client SPNEGO profile results in the error:

    "Supplied credentials not accepted by the server."

    Supplied credentials error.PNG

  • If the traces show the below errors, go to Resolution point 1.

    Secure Login Client traces:
    "Got kerberos ticket for 'HTTP/<SPN>' with server key type 18 and session key type 18""
    "Cli-00000003: Cannot perform client authentication: Have no certificate fitting to CA names received from server"

    AS Java traces:
    "Could not validate SPNEGO token. Reason: Checksum error.
    No logon policy was applied"

  • If the AS Java traces show the below error, go to Resolution point 2.

    "
    Could not validate SPNEGO token.
    [EXCEPTION]
    java.lang.Exception: Clock skew too great. Client time: <>
    "


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Environment

  • SAP Single Sign-On 2.0
  • SAP Single Sign-On 3.0

Product

SAP Single Sign-On 2.0 ; SAP Single Sign-On 3.0

Keywords

SLC, SecureLoginDefaultPolicyConfigurationSPNEGO, SPNegoLoginModule, Secure Login Server, SLS, default, developer, AD, Active Directory, service user, account, clock, application server, failed , KBA , BC-IAM-SSO-SL , Secure Login , Problem

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