SAP Knowledge Base Article - Preview

2636571 - Unable to reset password from SuccessFactors Mobile app [SF MOB]

Symptom

When you click on the 'Forgot Your Password?' link from Mobile, the message "Forgot Password? Please contact your Company Administrator." appears.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

 SAP SuccessFactors Mobile

Product

SAP SuccessFactors Mobile all versions

Keywords

SuccessFactors Mobile activation page, SuccessFactors Mobile authentication page, Forgotten Your Password, Forgot Password , KBA , LOD-SF-FWK-MOB , Mobile Application , Problem

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