SAP Knowledge Base Article - Public

2635835 - Error Message when clicking on any Role

Symptom

You are trying to edit any Role but you cannot due to error message.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to Admin Center
  2. In Manage Employees click on Set User Permissions
  3. Go to Manage Permission Roles
  4. Click on any role, then you will receive the error message while loading

Resolution

  • If you have access to provisioning (back end), check whether you have scheduled the following Job: Company Data Migrate Job
  • If not, please schedule it (recurring pattern set to Once) then run it manually. This should solve the scenario.
  • If the issue still persists, please create an incident and address it to the following component: LOD-SF-PLT-RBP

See Also

2620783 - Migrating to Role-Based Permissions

Keywords

modify RBP, role base permission, application error , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-RBP , Role Based Permissions , Problem

Product

SAP SuccessFactors HXM Suite all versions