SAP Knowledge Base Article - Public

2635377 - How to customize a Standard LMS Notification Template


  • Is it possible to edit a standard template in LMS?
  • How to edit and customize a standard LMS Notification Templates via Launch Editor tool?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Learning Management System (LMS)


It is possible to customize a standard template in LMS. Please follow the steps below:

  1. Navigate to System Admin > Configuration > Notification Templates
  2. Search for a standard notification template 
  3. Click the edit icon and customize the "Out of the box" template, or go to "Launch Editor" to edit 
  4. Save > Apply Changes

For more information, please check the User Assistance Documentation surrounding SAP SuccessFactors Learning Notifications.

KBA 2635377.png


  • While you have the freedom to customize the templates, Cloud Support is not authorized to customize the templates for you.
  • If there are issues with templates that are customized, this will be out of scope for Cloud Support.
  • Kindly contact Professional Services or your Internal IT Team to assist you with customizing your notification templates.
  • If you should seek assistance from our Professional Services Team, kindly refer to this KBA: 2149831

See Also

  • KB article 2809818 - Unable to add Message IDs in Notification Template - LMS
  • KB article 2149831 - How to contact Professional Services, Partner and Account Management Team - SuccessFactors


sap sf success factors learning lms custom customize Modify notification template change edit system new editor support scope templates notifications customized , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-NOT , Notifications , How To


SAP SuccessFactors Learning all versions