SAP Knowledge Base Article - Preview

2635365 - JAR resources in JNLP file are not signed by same certificate when trying to launch the System Configurator


  • When trying to launch the Remote Admin web site, the launcher errors out with "Error : JAR resources in JNLP file are not signed by same certificate."
  • Unable to launch the JNLP resource 
  • Unable to launch the application [System Configurator]



  • SAP Contact Center 7.0
  • JAVA SE Runtime 8


SAP Business Communications Management 5.5 ; SAP Contact Center, on-premise edition 7.0


CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, Java, error, certificate , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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