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2634174 - Upgrade failing at Undeploy Post-Undeployment Components Step

Symptom

When performing an upgrade of a Java System with Portal, the upgrade execution is failing at Undeploy Post-Undeployment Components step.

  • The following message appears on SUM:

The following error or errors have occurred during the execution of the current step:
Undeployment finished with error. See log /usr/sap/<SID>/SUM/SUM/sdt/log/SUM/deploy_api.<X>.log for details.

For more information, see the files /usr/sap/<SID>/SUM/SUM/sdt/log/SUM/POST-UNDEPLOY-COMPONENTS_<XX>.LOG and ProcessOverview.html.

To troubleshoot the problem use the provided information. An SAP Note may provide a solution to this problem. Search for SAP Notes with the following keywords:

SUM execute component-deploy-710 post-undeploy-components com.sap.sdt.j2ee.services.servicesimpl.DeployFacadeService class com.sap.sdt.j2ee.tools.deploymentmgr.DeploymentManagerUndeploymentException

  • When checking the deploy_api.<X>.log file, the following can be found:

    ------------------------
    Type | Status  : Id
    ------------------------
     > SCA(s)
     > SDA(s)
       - [Skipped] : sap.com_<SDA_NAME_1>, sap.com_<SDA_NAME_2>, sap.com_<SDA_NAME_3>

  • By checking the UndeploymentResults_<X>.xml, the following can be found:

    <?xml version="1.0"?>
      <DeploymentResult>
        <component dplorder="-1" size="0" vendor="sap.com" name="sap.com_<SDA_NAME_1>" description="The item is skipped as there are items which depend on it. The items which depend on are: (<LIST_OF_ITEMS>)" location="SAP AG" type="DC" version="na" status="SKIPPED" csn="na">
          <timeStatistics/>
        </component>
        <component dplorder="-1" size="0" vendor="sap.com" name="sap.com_<SDA_NAME_2>" description="The item is skipped as there are items which depend on it. The items which depend on are: (<LIST_OF_ITEMS>)" location="SAP AG" type="DC" version="na" status="SKIPPED" csn="na">
          <timeStatistics/>
        </component>
        <component dplorder="-1" size="0" vendor="sap.com" name="sap.com_<SDA_NAME_3>" description="The item is skipped as there are items which depend on it. The items which depend on are: (<LIST_OF_ITEMS>)" location="SAP AG" type="DC" version="na" status="SKIPPED" csn="na">
          <timeStatistics/>
        </component>
      </DeploymentResult>

  • By chekcing the ProcessOverview.hml under the Download Directory and Stack File, then Stack Configuration File, at the Target system product version(s) are specified in the following X stack(s), one or more of the following software components are missing:
    • EP-ADMIN;
    • EP-APPS-EXT;
    • EP-BASIS;
    • EP-BASIS-API;
    • EP-CONNECTIVITY;
    • EP-CONNECTIVITY-EXT;
    • EP-MODELING;
    • EP-RUNTIME.


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Environment

  • NetWeaver Application Server Java
  • Enterprise Portal

Product

SAP NetWeaver 7.4 ; SAP NetWeaver 7.5

Keywords

com.sap.portal.supportability.isolde.api tc/jpe/engine tc/jpe/application vendor: &apos , KBA , BC-UPG-MP , Maintenance Planning Tools , BC-UPG-TLS-TLJ , Upgrade tools for Java , EP-PIN-MIG , Upgrades issues (6.4 / 7.0 to >=7.3) , Problem

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