SAP Knowledge Base Article - Public

2634101 - Users do not Have Access to Report - Canvas / Online Report Designer even with Full Access permission

Symptom

User is not able to see the canvas option to run reports on Detailed Reporting or Advanced Reporting eventhough the user has the Standard "Full Access" permission on the analytics backend.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HCM Suite

Cause

This is an expected behavior as the standard "Full Access" permission does not give access to the create these reports. See below for your reference:

2018-04-19_15-36-33.png

Resolution

To correct this behavior,you have to change the role of the user or to create a new role with the permissions required. To perform both changes it is required to:

  1. Access the Admin on the Analytics screen.
  2. Select the "Role Maintenance" and change the role or create a new one.

To confirm which role the user has it is possible to go to the user maintenance and search for the user. See referenced KBAs for further information.

See Also

Other possible causes and fixes:
2796673 - Report Canvas is unavailable in Report Center

Related articles:
2397730 - How to Change User Role assignment via the Analytics Admin - User maintenance
2151880 - Online Report Designer (ORD) Admin Features
2762935 - Online Report Designer (ORD) / Report - Canvas Functional Permissions migration to RBP

Keywords

Canvas, Report, missing, not, appearing, user, unable, able, create, report, ord, Online Report, Designer, Analytics, Center, error , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-ANA-ORD , Online Report Designer , Problem

Product

SAP SuccessFactors HXM Suite all versions