SAP Knowledge Base Article - Public

2631767 - Managers Are Unable to See Employees From Some of Their Subordinate Org Units

Symptom

You as a manager are not able to find the employees of an org unit which is four or more levels below you in the reporting line.

Example:

You are the manager for org unit ORG1 and the structure is as follows (ORG2 is below ORG1, ORG3 is below ORG2 etc.):

ORG1

-ORG2

--ORG3

---ORG4

In this case, you are able to see employees from units ORG1, ORG2 and ORG3, but from ORG4 or any org unit below it.

Please note: ORG1, ORG2, ORG3 and ORG4 are examples representing actual org unit IDs that might exist in your system.

Environment

 SAP Business ByDesign

Reproducing the Issue

  1. Go to Managing My Area work center
  2. Select My Team

Cause

The system has been designed so that managers can only see employees from the org units of the first three reporting levels below them (including the org unit to which they are assigned as managers).

Resolution

This is the standard system behavior.

See Also

1612777 - No Employee Is Shown in Team Calendar in Managing My Area 

Keywords

manager, employee missing , KBA , SRD-HR-MSS , People Management , How To

Product

SAP Business ByDesign all versions