SAP Knowledge Base Article - Preview

2630819 - How to temporarily allow global remote access by deactivating the EU Access setting using the Emergency Function (Cloud)

Symptom

EU Access service is activated on one of your Cloud instances and immediate SAP assistance is required. To reduce impact to your business operation, you decide to temporarily allow access to this system from countries outside the EU/EEA/Switzerland.


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Environment

Currently only applicable for the following Cloud Products:

  • SuccessFactors
  • IBP (Integrated Business Planning)
  • S/4 Hana Cloud (S4HC)
  • SAP Cloud Platform
  • ByD / C4*  
  • SAP Analytics Cloud 

Keywords

Cloud, SaaS, SF, SuccessFactors, EU Access, EU DP, EU Only, European Union, Data Protection, EU Access, Remote Access Restrictions, EU countries,  EEA countries, Europe, Switzerland, Emergency Function , KBA , flag , eudp , XX-SER-NET-RCP , Remote Connectivity Program , Problem

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