SAP Knowledge Base Article - Public

2630509 - The Scenario Doesn't Support This Authentication Method

Symptom

When creating a Communication Arrangment the following errors could be seen:

  • Auth. method not supported
  • The scenario doesn't support this authentication method

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Create a communication system in the Communication Systems app, specifying a new inbound communication user
  2. Create a new communication arrangment in the Communication Arrangments app
  3. Set the communication system of the new arrangment to the one that you created in step 1
  4. At this point the user won't be selected, and if you attempt to select a user for the inbound service, you will see the errors

Cause

  • Some communications scenarios only support specific authentication methods
  • As an example, SAP_COM_0013 only supports OAuth2, so if the communciation user was created to use username and password, the error will occur

Resolution

  1. Go back to the Communication Systems app
  2. Create a new user, or edit your current inbound service communication user
  3. Set the authentication method to be the required authentication type for the specific communication scenario that you are using

See Also

Keywords

Communication System, Communication Arrangements, Communication Scenarios, Oauth, User ID and Password , KBA , BC-SRV-APS-EXT-WDE , BAS & Web IDE Integration with S/4HANA Cloud for CBOs , Problem

Product

SAP S/4HANA Cloud 1802