SAP Knowledge Base Article - Preview

2629768 - HALM Screen Freezes When Selecting from Source to Target System

Symptom

When creating a transport route on HANA Application Lifecycle Management (HALM),  the web page becomes unresponsive at the "Create transport route" similar to below :

Unresponsive(2629768).PNG

After confirming the "Source System" and "Target System" are both online and operational,  proceed to check the xs engine trace where the HALM system is hosted (the Target System).

The following error is observed in the xsengine.trc of the HALM system :

[4974]{4974}[-1/-1] 2018-02-15 20:45:21.153661 i TraceContext TraceContext.cpp(01017) : UserName={}, ApplicationUserName={}, ApplicationName=sap.hana.xs.lm, ApplicationSource=/sap/hana/xs/lm/core/duFromSystem.xsjs/2361?control=halm&_={}, ClientIp={}, StatementExecutionID={}
[4974]{4974}[-1/-1] 2018-02-15 20:45:21.153639 e IpConnection IPConnection.cpp(00239) : comm::read failed with 'connection broken' (rc = 15)
[4974]{4974}[-1/-1] 2018-02-15 20:45:21.153901 e xsa:sap.hana.xs. SandBox.cpp(01489) : The execution of the script has exceeded the maximum request runtime.
[4974]{4974}[-1/-1] 2018-02-15 20:45:21.154361 e XSRequestHandler RequestHandler.cpp(00874) : Can't serialize response 500


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Environment

  • SAP HANA Platform 1.0
  • SAP HANA Platform 2.0

Product

SAP HANA 1.0, platform edition

Keywords

Network; SAP HANA; HALM; Application Lifecycle Management; Jumbo Frame; MTU , KBA , HAN-LM-APP , SAP HANA Application Lifecycle Management , Problem

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