- The sorting button is disabled for some charts using SAP Analytics Cloud iOS mobile application.
- The sorting button is available for the same chart using other devices, but the same user.
- SAP Analytics Cloud 2018.5.1
- iPhone 6 or below
- SAP Analytics Cloud iOS mobile app (latest)
Reproducing the Issue
- Open an SAP Analytics Cloud story from mobile.
- Select a chart.
- Notice that the sorting button is grayed out.
SAP Analytics Cloud iOS mobile application does not support iPhone 6 or below devices.
Use a supported device as per, Mobile Requirements.
- How to find User Assistance for SAP Analytics Cloud?
- Ask a question on the SAP Community!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
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