This KBA describes how to reset User passwords
SuccessFactors Employee Central OData API
SuccessFactors Employee Central SFAPI
The following are the setps to reset user passwords:
Go to Admin Center -> Manage Employees -> Reset User Passwords ( or Tool Search: Reset User Passwords)
- username: SAP_Support
- New Password: xxx || Confirm Password: xxx => xxx is the new password
- Reset User password
Very important in case the API user was created for SAP support:
It is needed to log in with the created API user and change the password, once the reset is done.
Reason: It is mandatory to change the password after the first log in and this can not be done by SAP support team.
Reset user passwords, resetting user passwords , KBA , LOD-SF-INT , Integrations , How To