SAP Knowledge Base Article - Preview

2628098 - Employees Did Not Receive Document Creation Notification After Form Launch - Performance Management

Symptom

  • The 'Document Creation Notification" template is enabled in "E-mail Notification Templates Settings" in Admin Center, yet the Employees did not receive the notification.
  • Forms were successfully launched to the Employees via Launch Forms but no Document Creation Notification was received by users.

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**


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Environment

SAP SuccessFactors Performance and Goals

Product

SAP SuccessFactors Performance & Goals all versions

Keywords

email, e-mail, launch forms, Send email notifications to form recipients, document creation notification, performance management, employee, not received, triggered, form, review, template, logic , KBA , csg_q , LOD-SF-PM-EML , Emails and Notifications , LOD-SF-MTR-EML , Emails and Notifications , Problem

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