SAP Knowledge Base Article - Preview

2627889 - How to define "Number Range" in ITSM/ CHARM - Solution Manager

Symptom

You would like to define number range for Incidents/ Problems/ Service requests/ Service Orders/ Charm documents.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Solution Manager 7.1

SAP Solution Manager 7.2

Product

SAP Solution Manager all versions

Keywords

 SOLMAN, SNOR, crmc_nr_ra_service, number range number, SNUM, SMIN, ZMIN, SMCR, ZMCR, SMMJ, ZMMJ, SMHF, ZMHF , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , How To

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