Filter is not working on product column under product facet in opportunity
Reproducing the Issue
Go to the Sales work center
- Go to the Opportunities view
- Open opportunity id XYZ(XYZ represents opportunity id)
- Go to Products facet
- Filter on product column
System shows 'No records found'
The column product has both product id and description, hence filter is not working
Please use the additional column (Product Id) to search for product by ID, or Column (Description) if search by product description. See below scrrenshot for your reference.
Filter on product cloumn is not working, Opportunity. , KBA , filter on product column , opportunity , product facet/tab , LOD-LE-OPP , Opportunity processing , LOD-CRM-PRO , Products , Problem