SAP Knowledge Base Article - Preview

2626438 - Error message starting NWBC: The user menu tree is empty


When starting NWBC for HTML or Business Client Desktop application, an error message will be displayed:

  • ERROR: "The user * tree for user * is empty."
  • "The user menu tree for user is empty. Please contact your system administrator"



  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • NWBC for HTML
  • SAP Business Client


SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions


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