SAP Knowledge Base Article - Preview

2626344 - Who is the SAP Account Manager for my company?

Symptom

  • Who is my company's sales contact at SAP?
  • How to determine my customer's SAP Account Executive
  • Licensing questions for SAP Account Manager
  • Need to add add-on software to our account
  • Issues with the License Keys application due to a contract issue
  • Software is missing from the Software Downloads application
  • Who to contact for license questions for my account
  • Who to contact to determine what our company owns
  • Who to contact to add a software license to the account
  • Cannot download software yet since the account is not yet licensed
  • Who to email at SAP when software needs to be added to a customer number
  • Issues generating license keys due to licensing or contract issue
  • Software is missing from Software Downloads due to licensing or contract issue


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Environment

SAP ONE Support Launchpad

Keywords

SAP Account Executive , SAP Account Owner , AM , AE , AO , SAP Partner Support , SAP Partner Sales , sales team , licensing , sales rep , sales representative , sales contact , , KBA , ae account exec , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-LIKEY , License keys for SAP systems , XX-SER-LIKEY-SYB , Sybase Products , XX-SER-LIKEY-BOJ , Business Objects Products , XX-SER-SAPSMP-SWC , SAP Support Portal - Software Distribution Center , How To

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