Create incident from managed system using Help > Create Support Message and suggested component is not allowed when trying to send incident to SAP
- SAP Component suggested in system not accepted
- Change the component used in incident creation to a different value and the incident sends to SAP without problem
- Message incomplete
Action could not be successfully executed
Processing SEND_TO_SAP is started
- General prerequisites: A valid SAP component is assigned to the incident
SAP Solution Manager
subcomponent, parent component, selectable, notif_create , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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