SAP Knowledge Base Article - Preview

2625625 - Cannot choose a system in Step 2 while creating an Expert Chat incident - SAP ONE Support Launchpad

Symptom

  • Cannot start an Expert Chat
  • Expert Chat incident will not save
  • Cannot send an Expert Chat incident to SAP
  • Cannot submit an Expert Chat incident to SAP
  • Expert Chat cannot be started with S-User ID
  • Cannot choose a system in step 2 of Expert Chat


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Environment

Keywords

KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-USR , User Administration , Problem

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