SAP Knowledge Base Article - Public

2625101 - Missing Fiori Apps After S/4HANA Cloud Upgrade

Symptom

  • Apps cannot open on Fiori Launchpad
  • Apps are missing in Fiori Launchpad
  • Authorization errors occur in apps in Fiori Launchpad:
    •  You are not authorized to use transaction <T-Code> View Details

Environment

SAP S/4HANA Cloud

Cause

  • There are several causes related to KBA 2602149 that should be checked first
  • If no Business Role Template is associated to a specific Business Role then you will not see inconsistencies mentioned in the Business Role Templates app

Resolution

  1. As mentioned in 2602149 , check the Business Role Templates app to look for roles that are different than the templates
  2. If you can still not see a specific app then go to the Maintain Business Roles app and select the role that should give you access to the app
  3. In the General tab there is a field for Template ID , and if this field is blank then the role is not associated to a template
  4. If you wish for the role to be associated with a template, then the role will need to be recreated from the template
    • This will allow you to use the Business Role Templates method to check for inconsistencies in the future
  5. Alternatively, removing the catalog and adding it again will give you access to the specific application, and will give you the updated catalog
    • This method will mean that the Business Role is still not associated to a Business Role Template which could cause issues in future releases

Keywords

authorization IAM Business Role Business Catalog Business Role Template , KBA , BC-SRV-APS-IAM , Identity and Access Management , Problem

Product

SAP S/4HANA Cloud all versions