SAP Knowledge Base Article - Public

2624018 - Application error when viewing parent position in position org chart - Employee Profile

Symptom

An application error occurs when viewing parent position of a position in position organization chart (POC).

Environment

Employee Central: Position Management

Reproducing the Issue

  1. Import position and parent position together. Both these positions should be new positions.
  2. Navigate to Home -> Company Info -> Position Org Chart -> Search for the child position -> Try to go one-level up in the position org chart to parent position.
  3. An application error occurs.

Cause

This is currently a known issue to the engineering team. The current behavior is that MDF currently returns valid parent position value if the parent position already exists in the database. Otherwise, an error occurs.

Resolution

Currently, there is no permanent resolution for the issue. The engineering team is planning to fix it in b1805, however it's not yet confirmed. Please contact your CSM or call our hotline number to know updated status of the issue.

Workaround

First import the positions without any reference to parent position relationship. Once it is completed, import again with only reference to relationship set up.

Support Team please look in Internal memo.

Keywords

Cycle, Import, Relation, Hierarchy, Child , KBA , LOD-SF-EC-POS , Position Management , Problem

Product

SAP SuccessFactors HXM Core all versions