SAP Knowledge Base Article - Public

2623920 - LMS - Segment description of Schedule offering on the Catalog

Symptom

Can we display the Segment Description of a Scheduled Offering when doing a search on the Catalog? Currently, these are the only fields available:

SegmentDesc1.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Successfactors Learning

Reproducing the Issue

  1. Login as user
  2. Search for a Scheduled Offering
  3. Enroll in the Scheduled Offering
  4. Click on "View the Registration Details"
  5. On "Current Registration", click on "View Details"
  6. Go to Segment Details and notice that the Segment Description is not there.

Cause

This is currently the standard system design.

Resolution

The Segment description on the Catalog is not a standard field that would show on the Catalog Search. The segment description is normally included on the VCAL invite that user receives (if the notification template is not modified/customized). When user registers in a Scheduled Offering, that's where user can see the segment description. But on the Catalog search side, that field is not available.

This may be sent as an Enhancement if you desire to have this feature on future LMS versions. Kindly go to "See Also" for the KBA on how to submit an Enhancement.

See Also

2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products

Keywords

LMS, Learning, Segment, Description, Catalog, Search, Learning Management System, Segment Description, Scheduled Offering, Scheduled, Offering , KBA , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS-SCH , Scheduled Offerings , Product Enhancement

Product

SAP SuccessFactors Learning all versions