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2622790 - Reassigning a Demand to a Different Service Technician Vie Resource Scheduler Does Not Overwrite The Service Technician in The Ticket


When you reassign a previously assigned Demand from a Ticket to a different Service Technician, the Service Technician in the Ticket on Header Level is not updated automatically.



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Resource Scheduler Service Technician Reassign Assignment Automatically Automatical Header Level Update Overwrite , KBA , LOD-CRM-RES , Resource Scheduling , Problem

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