SAP Knowledge Base Article - Public

2622730 - Manage Languages Not Showing Correct Text When Using Quotes in a Translation

Symptom

When using Manage Languages and creating quotation marks (") in a translation, the translation does not display correctly in the UI.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. From the Admin Center, go to the Tool Search > Manage Languages. 
  2. Import a custom label pack that uses a label translation with a quotation mark (") in the middle, i.e. Click on the button "Open" to open the file
  3. Check in the UI for the change.
  4. Notice the correct text is not displayed.

Cause

The system uses quotation marks to determine the beginning and end of a translation so that it can contain a comma in the middle.

Resolution

To use quotation marks in a translation in Manage Languages, use a double quotation mark so the system understands to insert a quotation mark.

For example:

Click on the button ""Open"" to open the file

Keywords

SF, Sucess Factors, PLT, BizX, quote, comma, 3 tier , KBA , LOD-SF-PLT-LAN , Manage Language & Text Replacements , Problem

Product

SAP SuccessFactors HXM Suite all versions