SAP Knowledge Base Article - Public

2621009 - Mobile settings are not being saved in story template within the SAP Analytics Cloud


  • Mobile settings are not saved with the story settings when saving a responsive story as template.
  • Editing the pictures is needed manually in each template.


  • SAP Analytics Cloud 2018.4.1

Reproducing the Issue

  1. Create a responsive story.
  2. Add a picture on the canvas.
  3. Disable the mobile setting by clicking on the picture, then go to [...] > Mobile > Enable.
  4. Save story as a template.
  5. Create a new story based on that template created previously.
  6. Observe that the setting is not saved, i.e. the picture is still enabled for mobile.


When a story is saved as a template, the mobile enable state of each tile/widget is not saved. The reason for this is when a new story is created from the previously created template, the tiles on the page are like the objects manually added to the page via the + menu item in the toolbar, in which the mobile enable state is on by default.


This behaviour by design. An enhacement request has been created for it:

See Also

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SAP Analytics Cloud 1.0