When you double click on CTI Adapter desktop icon on your local computer, it crashes and stops working.
Reproducing the Issue
- Download and install CTI Adapter
- Double click the desktop icon
- It crashes
The application is already running in the notification windows bar, therefore, if you try to open a second instance of the program it will crash.
Check the windows toolbar, you should see a SAP icon.
This is the CTI Adapter already running. You can click the icon to Start / Stop the service.
CTI Adapter, CTI Crash , KBA , LOD-CRM-LA , Live Activity , Problem