When adding an e-mail template in Design tab the following warning message is displayed: This template does not have any editable sections.
Reproducing the Issue
Go to the Sales Campaign work center.
- Select the Content view.
- Click on the New button and select the E-mail Template.
- Enter the respective information.
- Save and Open.
- In the Detail tab click on the Add hyperlink and Upload your template.
- Navigate to the Design tab.
You see the following warning message: This template does not have any editable sections.
This is the expected system behavior.
The template you uploaded does not have the tag <div class="editable"> and is therefore not editable.
In order to a template to be editable in the design tab it must have the tag <div class="editable'>.
Add a <div> tag in this template that enables you to edit text paragraphs of the template in the system:
!Paragraph you want to be able to edit
Sales Campaign, Content, E-mail Template, Not Editable. , KBA , marketing , sales campaign , content , e-mail template , not editable , LOD-CRM-MKT-CNT , Marketing Content Editor , LOD-CRM-MKT-CAM , Campaigns , Problem