SAP Knowledge Base Article - Public

2619014 - Competencies Locked in Manage Job Profile Content


Some Competencies display as locked in Manage Job Profile Content and cannot be pulled up in other modules.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Job Profile Builder

Reproducing the Issue

Go to Manage Job Profile Content > Select a Role and see that there are some Competencies listed with a lock icon right next to their names:



You can map Competencies either on a Family or a Role level.

Mapping Competencies on a Family level means that all of the Roles in that Family caters the said mapped Competencies, while mapping Competencies on a Role level means that the Competencies mapped to that Role will applicable only to that specific Role.


In the example below, the Role "Multimedia Level2" belongs to the Family "Multimedia Group". There are 4 Competencies with the lock icon next to their name.

These are the same Competencies displayed above, mapped on a Family level.

The Competency without the lock icon is mapped on a Role level. Hence, specific for "Multimedia Level2" Role only.



The Competencies with a lock icon are mapped on a Family level and by default, do not reflect on other modules, such as Performance Management.

This is the expected behavior as the Competencies mapped to Family will not get synced to JDM and will not show in the PM Form, which consumes JDM data.

Kindly refer to KBA 2228855 for more information.


Family, Role, Competency, Lock, Icon, Locked, JPB, Job Profile Builder, Mapped Competencies, Display, Populate, Other Modules, PM, Performance Management. , KBA , LOD-SF-CJ-JPB , Job Profile Builder , Problem


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