2618895 - Restore with NetBackup fails with exception 1: no.110507

The restore of a HANA database fails with the following error:

0000-00-00T00:00:00-00:00 P008490 161dcb10e31 ERROR RECOVERY INQUIRE finished with error: [449] recovery strategy could not be determined, [110507] Backint exited with exit code 1 instead of 0. console output: Error: One of the inquire operations failed. Exiting. , [110514] Backint terminated successfully without connect
0000-00-00T00:00:00-00:00 P008490 161dcb10e31 ERROR RECOVERY INQUIRE finished with error: [449] recovery strategy could not be determined, [110507] Backint exited with exit code 1 instead of 0. console output: Error: One of the inquire operations failed. Exiting. , [110514] Backint terminated successfully without connect

From backint.log you can also see the following error message:

0000-00-00 00:00:00.000 backint started:
command: /usr/sap/<SID>/SYS/global/hdb/opt/hdbbackint -f restore -p /usr/openv/netbackup/sap/config.utl -i /var/tmp/hdbbackint_<SID>.cjc90v -o /var/tmp/hdbbackint_<SID>.5lMaCh -u <SID>
pid: 8522
input:
#SOFTWAREID "backint 1.04" "HANA HDB server 1.00.122.05.1481577062"
#NULL "/usr/sap/<SID>/SYS/global/hdb/backint/log_backup_0_0_0_0"

0000-00-00 00:00:00.000 backint terminated:
pid: 8522
exit code: 1
output:

exception:
exception 1: no.110507 (Backup/Destination/Backint/impl/BackupDestBackint_Executor.cpp:230)
Backint exited with exit code 1 instead of 0. console output: Error: One of the inquire operations failed. Exiting.

You can also find the following exception in the nameserver trace:

[8521]{-1}[-1/-1] 0000-00-00 00:00:00.000000 e Backup BackupExe_JobRestore.cpp(00541) : restore job caught exceptionexception 1: no.110088 (Backup/Executor/impl/BackupExe_JobRestore.cpp:249)
Error reading backup from 'BACKINT' '/usr/sap/<SID>/SYS/global/hdb/backint/log_backup_0_0_0_0'
exception throw location:
1: 0x00007f8d00f8b573 in Backup::BackupExe_JobRestore::runBackupJob()+0x2530 at BackupExe_JobRestore.cpp:246 (libhdbbackup.so)
2: 0x00007f8d00f85f1f in Backup::BackupExe_Job::run(Execution::JobObject&)+0xb at BackupExe_Job.hpp:60 (libhdbbackup.so)
3: 0x00007f8cee96011b in Execution::JobObjectImpl::run(Execution::JobWorker*)+0x1217 at JobExecutorImpl.cpp:1098 (libhdbbasis.so)
4: 0x00007f8cee96b794 in Execution::JobWorker::runJob(ltt::smartptr_handle<Execution::JobObjectForHandle>&)+0x3b0 at JobExecutorThreads.cpp:217 (libhdbbasis.so)
5: 0x00007f8cee96dff7 in Execution::JobWorker::run(void*&)+0x1f3 at JobExecutorThreads.cpp:436 (libhdbbasis.so)
6: 0x00007f8cee9c65f7 in Execution::Thread::staticMainImp(void**)+0x743 at Thread.cpp:463 (libhdbbasis.so)
7: 0x00007f8cee9c7c88 in Execution::Thread::staticMain(void*)+0x34 at ThreadMain.cpp:26 (libhdbbasis.so)
exception 2: no.110013 (Backup/Destination/impl/BackupDest_DestCallback.cpp:155)
Unexpected end of backup, expected amount of data is 4096 but transferred 0
exception throw location:
1: 0x00007f8d00e4fdc5 in Backup::BackupDest_DestCallback::wait(unsigned long, bool)+0x2a1 at BackupDest_DestCallback.cpp:153 (libhdbbackup.so)
2: 0x00007f8d00e3fd48 in Backup::BackupDest_DestinationSPI::receiveSynchronous(void*, unsigned long)+0x1e4 at BackupDest_DestinationSPI.cpp:241 (libhdbbackup.so)
3: 0x00007f8d00e47e18 in Backup::BackupDest_DestinationReader::receiveAligned(void*, unsigned long)+0x124 at BackupDest_DestinationReader.cpp:323 (libhdbbackup.so)
4: 0x00007f8d00e49bb8 in Backup::BackupDest_DestinationReader::readDestinationHeader(Backup::BackupDest_DestinationHeader&, char const*, unsigned long&, unsigned long&)+0x34 at BackupDest_Destination.hpp:334 (libhdbbackup.so)
5: 0x00007f8d00e4b494 in Backup::BackupDest_DestinationReader::readDestinationHeader(Backup::BackupDest_DestinationHeader&)+0x20 at BackupDest_DestinationReader.hpp:42 (libhdbbackup.so)
6: 0x00007f8d00f89261 in Backup::BackupExe_JobRestore::runBackupJob()+0x220 at BackupExe_JobRestore.cpp:237 (libhdbbackup.so)
7: 0x00007f8d00f85f1f in Backup::BackupExe_Job::run(Execution::JobObject&)+0xb at BackupExe_Job.hpp:60 (libhdbbackup.so)
8: 0x00007f8cee96011b in Execution::JobObjectImpl::run(Execution::JobWorker*)+0x1217 at JobExecutorImpl.cpp:1098 (libhdbbasis.so)
9: 0x00007f8cee96b794 in Execution::JobWorker::runJob(ltt::smartptr_handle<Execution::JobObjectForHandle>&)+0x3b0 at JobExecutorThreads.cpp:217 (libhdbbasis.so)
10: 0x00007f8cee96dff7 in Execution::JobWorker::run(void*&)+0x1f3 at JobExecutorThreads.cpp:436 (libhdbbasis.so)
11: 0x00007f8cee9c65f7 in Execution::Thread::staticMainImp(void**)+0x743 at Thread.cpp:463 (libhdbbasis.so)
12: 0x00007f8cee9c7c88 in Execution::Thread::staticMain(void*)+0x34 at ThreadMain.cpp:26 (libhdbbasis.so)
[8509]{-1}[-1/-1] 0000-00-00 00:00:00.000000 e Backup BackupMgr_Manager.cpp(01719) : load catalog job failed: exception 1: no.110507 (unknown file:0)
Backint exited with exit code 1 instead of 0. console output: Error: One of the inquire operations failed. Exiting.
exception throw location:
1: 0x00007f8d00f5f0d6 in Backup::BackupExe_Response::getException(ltt::auto_object<ltt::exception>&) const+0x72 at BackupExe_Response.cpp:242 (libhdbbackup.so)
2: 0x00007f8d00f3547c in Backup::BackupMgr_ExecutorJob::run(Execution::JobObject&)+0x108 at BackupMgr_ExecutorJob.cpp:136 (libhdbbackup.so)
3: 0x00007f8cee96011b in Execution::JobObjectImpl::run(Execution::JobWorker*)+0x1217 at JobExecutorImpl.cpp:1098 (libhdbbasis.so)
4: 0x00007f8cee96b794 in Execution::JobWorker::runJob(ltt::smartptr_handle<Execution::JobObjectForHandle>&)+0x3b0 at JobExecutorThreads.cpp:217 (libhdbbasis.so)
5: 0x00007f8cee96dff7 in Execution::JobWorker::run(void*&)+0x1f3 at JobExecutorThreads.cpp:436 (libhdbbasis.so)
6: 0x00007f8cee9c65f7 in Execution::Thread::staticMainImp(void**)+0x743 at Thread.cpp:463 (libhdbbasis.so)
7: 0x00007f8cee9c7c88 in Execution::Thread::staticMain(void*)+0x34 at ThreadMain.cpp:26 (libhdbbasis.so)
exception 2: no.110514 (unknown file:0)
Backint terminated successfully without connect
exception throw location:
1: 0x00007f8d00f5f0d6 in Backup::BackupExe_Response::getException(ltt::auto_object<ltt::exception>&) const+0x72 at BackupExe_Response.cpp:242 (libhdbbackup.so)
2: 0x00007f8d00f3547c in Backup::BackupMgr_ExecutorJob::run(Execution::JobObject&)+0x108 at BackupMgr_ExecutorJob.cpp:136 (libhdbbackup.so)
3: 0x00007f8cee96011b in Execution::JobObjectImpl::run(Execution::JobWorker*)+0x1217 at JobExecutorImpl.cpp:1098 (libhdbbasis.so)
4: 0x00007f8cee96b794 in Execution::JobWorker::runJob(ltt::smartptr_handle<Execution::JobObjectForHandle>&)+0x3b0 at JobExecutorThreads.cpp:217 (libhdbbasis.so)
5: 0x00007f8cee96dff7 in Execution::JobWorker::run(void*&)+0x1f3 at JobExecutorThreads.cpp:436 (libhdbbasis.so)
6: 0x00007f8cee9c65f7 in Execution::Thread::staticMainImp(void**)+0x743 at Thread.cpp:463 (libhdbbasis.so)
7: 0x00007f8cee9c7c88 in Execution::Thread::staticMain(void*)+0x34 at ThreadMain.cpp:26 (libhdbbasis.so)
[8509]{-1}[-1/-1] 0000-00-00 00:00:00.000000 e Backup BackupMgr_Manager.cpp(06619) : INQUIRE finished with error: [449] recovery strategy could not be determined, [110507] Backint exited with exit code 1 instead of 0. console output: Error: One of the inquire operations failed. Exiting. , [110514] Backint terminated successfully without connect
[8509]{-1}[-1/-1] 0000-00-00 00:00:00.000000 f NameServer TREXNameServer.cpp(03926) : -> stopping instance ...
[8509]{-1}[-1/-1] 0000-00-00 00:00:00.000000 e Basis TREXNameServer.cpp(03959) : Process exited due to an error via explicit exit call with exit code 1 , no crash dump will be written

You have the following parameters configured in the global.ini file:

[backup]
log_backup_using_backint = true
log_backup_parameter_file = /usr/openv/netbackup/ext/db_ext/sap/scripts/sap_oracle/initLOG.utl
data_backup_parameter_file = /usr/openv/netbackup/ext/db_ext/sap/scripts/sap_oracle/initSAP.utl

SAP HANA Platform

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