SAP Knowledge Base Article - Public

2618616 - How to export a complete SAP Jam group into a zip file

Symptom

  • Customer wants to export a complete SAP Jam group into a zip file.
  • Export content from SAP Jam.

Environment

SAP Jam Collaboration

Resolution

This feature is only available to company administrators via the Group Admin > Export Group menu within each group.

There are multiple ways to download/extract the content from SAP Jam (groups). The most commonly used is a self-service functionality within the product is to zip the group content.

  1. First, SAP Jam Admin needs to enable Content Administration:
    1. Click on top right cog icon / dropdown and select 'Admin';
    2. Click on 'Compliance & Security' > select 'Content Administration';
    3. Click 'Enable Content Administration'.
  2. Then go to specific Group, click on Group Admin>Export Group;
    export group.png
    export group1.png

Keywords

Export a group, SAP Jam group content download, content extract from SAP Jam, backup, export, zip, group, content , KBA , LOD-SF-JAM-GRP , Group Issues , How To

Product

SAP Jam Collaboration all versions