SAP Knowledge Base Article - Preview

2618609 - Display issues or popups with an error message in applications on the SAP Support Portal/SAP ONE Support Launchpad

Symptom

  • Display issues
  • Popup error messages
  • Seeing an error message in one of the applications
  • Error messages
  • Display issues
  • Popup is empty
  • Buttons do not react
  • Buttons are grayed out
  • Stuck at the log On with no response:

    launchpad_stuck.png


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Environment

  • SAP Support Portal
  • SAP ONE Support Launchpad

Keywords

error, bug, application, SAP Support Portal, SAP One Support Launchpad, problem, step by step, description, solution, root cause, replication, Fehler, Anzeigeproblem, loading, processing, ladet, App, Applikation, tile, Kachel, ausgegraut, greyed out, empty field, empty popup, leeres Feld, leeres Fenster, Button funktioniert nicht, keine Reaktion, eingefroren, frozen display, contact your superadministrator, missing rights, fehlende Berechtigung, hour glassing, failed, no response, grayed , KBA , XX-SER-SAPSMP-SUP , Support Applications , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To

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