Service duration is reset to zero when the service product item quantity is changed.
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
BT140I_SRVP, BTSERVICEI, BT116IT_SRVO, CRM_SERVICE_I_BADI, CL_CRM_UIU_BTSERVICEI_CN, BUS2000140, DETERMINE_DURATION, CRM_SERVICE_I_CHANGE_EC, SAPLCRM_SERVICE_I_EC , KBA , CRM-BTX-SVO , Service Order , Problem
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