SAP Knowledge Base Article - Preview

2618167 - Identity Provision Service tile missing in SAP Cloud Platform (BTP)

Symptom

SAP Cloud Platform Identity Provisioning Service tile is missing in SAP Cloud Platform under the Services list:

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Environment

  • SAP Cloud Platform
  • Identity Provisioning

Product

Identity Provisioning 1.0 ; SAP Business Technology Platform 1.0

Keywords

Tile missing, Bundled, Standalone, Identity Provisioning, SAP Cloud Identity Provisioning Service, Cockpit, SAP Cloud Platform, Cloud Platform, SCP, IPS, Bundled account, Standalone account, IPS tile missing, BTP

To check all Identity Authentication and Identity Provisioning tenant that belongs to your company and the corresponding tenant administrators, visit https://iamtenants.accounts.cloud.sap/

For more detailed steps see Viewing Assigned Tenants and Administrators.

Each tenant administrator can add additional tenant administrators - it is a self-service. 

Due to possible legal issues, SAP adds additional tenant administrators only in exceptional cases (the existing tenant administrator is not available anymore -> example: left the company or there are no any active tenant administrators in tenant).  , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , BC-NEO-CPT , SAP BTP Cockpit [Feature Set A] , Problem

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