SAP Knowledge Base Article - Public

2615789 - Unable to Rate Skill

Symptom

Employee or their manager cannot rate their Skills due to a "Cannot rate this skill" error.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Job Profile Builder

Reproducing the Issue

Go to People Profile > Skill Profile portlet > Click on the "Pencil" icon to Edit:

image1.png

 

See a message "Cannot rate this skill" display.

image2.png

Cause

Objects' association is not properly set.

Resolution

Ojects' association should be as follows:

  1. Skill must be mapped to employee's Role;
  2. Role must have employee's Job Code associated to it;
  3. Job Code must be mapped to employee's Job Profile.

Please note that employee will be able to add any Skills to their profile.

However, employee and their manager will only be allowed to rate the Skills that are associated to their Job Profile.

Keywords

Skill, Rate, Unable, Cannot, Job Profile, Skills, Portlet, Error, Cannot rate this skill, Problem, Manager, Employee, Rating. , KBA , LOD-SF-CJ-JPB , Job Profile Builder , Problem

Product

SAP SuccessFactors HXM Suite all versions