Feed entries about deleted/anonymized Contacts still display their related data.
SAP CLOUD FOR CUSTOMER
Reproducing the Issue
- Go the Data Protection and Privacy workcenter.
- Go to the Personal Data Removal view.
- Select All Contacts.
- Find and select concerned Contact ABC (ABC represents the Contact you want to delete).
- Click Remove data.
- Click Delete.
- Go to the Feed workcenter.
- Go to the Feed view.
Results: You can find Feed entries with the name and first name of the deleted Contact.
From the GDPR (General Data Protection Regulation) angle of the Feeds, anonymization is not technically feasible.
Soft Deletion And Hard Deletion of Feeds are to be made available with the 1805 upgrade, for the key User to set in the Common Tasks of the Administrator workcenter.
Feed data, Feed Entry, Data Privacy Management, Data Privacy and Protection, GDPR, Feed Duration Settings, Feed Duration, Common tasks, Deleted Contact, Anonymized, Soft Deletion, Hard Deletion. , KBA , SRD-CC-FED , Feeds , Problem